What you share on Wellx stays private.

Everything is encrypted.

When you communicate with your doctor on Wellx, it’s safe to share personal health information. That’s because nothing leaves our secure environment, which can only be accessed using an encrypted connection.

We’re committed to protecting your privacy.

Since Healthcare Made Simple was founded in 2010, we’re proud to have safely managed hundreds of thousands of documents including patient information on behalf of our doctors. For more information about how we handle your information, please review our privacy policy.

If you have a question or concern about how Wellx protects patient information, please contact our Chief Privacy Officer immediately at privacy@wellx.ca.

Three easy ways to help protect your information.

You can increase the security of your Wellx account by:

  1. Choosing a strong, unique password.
  2. Not telling anybody else your password.
  3. Enabling two-factor authentication in your account settings, so you need a verification code (available on your smartphone or via text message) as well as your password to sign in.